Compassionate Customer Service
Aug. 30 11 a.m. PST/2 p.m. EST
Stellar customer service is key for forming lasting, loyal relationships with adult retail shoppers, and that includes responding to sex-related questions, concerns, and complaints in a compassionate manner!
Certified sex educator and adult industry veteran Anne Hodder-Shipp, ACS, of Everyone Deserves Sex Ed (EDSE) will teach you effective ways to communicate with customers who might be seeking more than just a product recommendation and help create a sense of trust that can translate into return visits.
This live webinar combines social psychology research with tangible communication tools and a 5-step process for answering customer questions. You will leave with a clear understanding of the impact of compassion and empathy in a retail environment, how to build your own compassion and empathy muscles, and effective ways improve your day-to-day interactions -- in your professional AND private life!